Oil and Gas IT Outsourcing & Support Services
EAG 1Source provides industry-leading IT outsourcing services specifically designed to help oil and gas companies succeed. Headquartered in Houston, TX, we deliver the comprehensive suite of tools and resources to meet your business needs.
We specialize in the following Oil and Gas Information Technology practices:
- Cloud & Infrastructure
- Desktop & Field Support
- Application Services
- Advisory Services
EAG 1Source delivers full-scale information technology functions that support your business growth and reduce costs – no matter your size, situation, or company lifecycle stage. Our IT experts focus on your specific circumstances by using our distinctive five-step process.
- Evaluate - Review your current capabilities.
- Analyze - Conduct a gap analysis to determine what you need to better run your business.
- Implement - Install the recommended software, testing, and/or training solutions.
- Maintain - Provide support as needed, complete with contact by phone, portal, web, or in-person.
- Grow - Continue running your business and focus on your day-to-day job.
Cloud & Infrastructure
In the 21st century, few IT support services are more essential than a secure and reliable cloud computing solution for your oil and gas company. Such capabilities allow your home office to share files and resources with all of your field office and operatives with unmatched efficiency. This includes:
- IT Software Installation
- Server Maintenance
- Backup Maintenance
- Disaster Recovery
- Cybersecurity
- Antispam Measures
- Database Configuration
- Desktop Support
This isn’t a “set it and forget it” service. We constantly monitor your company’s platform to ensure it exceeds best practices and industry standards.
Desktop & Field Support
We know that the reason your business needs one of the top IT outsourcing companies is that your in-house IT department is limited. Hence, we make our representatives and IT professionals available to you 24/7/365. This occurs via the following means:
- Onsite support
- Regularly scheduled operational & strategy meetings
- Support by e-mail, phone, chat, or web
- U.S.-based customer service representatives
Our people will meet your people where the help is needed. We’ll fix the problem, remove the stress, and get you back to work.
Application Services
While we can recommend hardware, software, and applications to our clients, our strengths lie in helping you improve what you’ve already selected. EAG 1Source IT support focuses on the following processes:
- Device and mobility management, specifically for applications like Office 365
- Desktop, network, printer, and vendor management
- Phone, account, & client management
- Business Analyst support, troubleshooting, and maintenance for oil and gas specific applications
You’re the expert in running operations for your business. Let us be the expert on your IT.
Advisory Services
As experts in project management, we have years of experience both determining what oil and gas companies need from their technology and then making it come alive for the health of the business. Our services include:
- Acquisition & Merger Support
- Hardware & Software Evaluation/Implementation
- Program Management
- New Employee Onboarding
- Executive Advisory Services
With our oil and gas specific experience, we can be the team behind your team for all things information technology. Our goal is to streamline how IT problems are fixed so you can spend time leading your company and driving value while we keep your technology stack running.