IT Solutions
EAG 1Source offers top-notch outsourced IT products and services that will help your company meet and exceed its goals.
Industries of Operation
EAG 1Source has expanded its footprint beyond its roots in oil and gas outsourcing to offer IT solutions to the following industries:
- Upstream Oil & Gas
- Midstream Oil & Gas
- Utilities
- Manufacturing
- Refineries
- Trucking & Transportation
- Chemical
- Logistics
Our team of experts will analyze and evaluate your company’s IT needs and work with you to create a custom package of solutions.
We concentrate our efforts on the following IT solutions:
- Cloud & Infrastructure
- Desktop & Field Support
- Application Services
- Advisory Services
Our goal is to deliver full-spectrum IT processes that grow your business, improve efficiency, and lower your costs. Based on our deep knowledge and experience, our IT experts employ a time-tested 5-step process when you choose to work with us.
- Evaluate - Determine your current capacity.
- Analyze - Perform a gap analysis to gauge your business needs.
- Implement - Introduce our recommendations, including software, testing, and/or training.
- Maintain - Offer all necessary support, complete with help via phone, portal, web, or in-person.
- Grow - Keep improving your business by focusing on your daily operations.
Cloud & Infrastructure
Now more than ever, companies need cloud computing that employees can depend on, no matter where they are or what time it is. EAG 1Source delivers stability and security so your home office, field offices, and remote operatives can communicate and work as efficiently as possible. Our services include:
- IT Software Installation
- Server Maintenance
- Backup Maintenance
- Disaster Recovery
- Cybersecurity
- Antispam Measures
- Database Configuration
- Desktop Support
This will be an on-going operation. Our technicians will perform regular diagnostics to ensure that your company’s platform remains stable and secure.
Field & Desktop Support
No matter where your people and projects are located, our IT experts at EAG 1Source are available 24/7/365. You can get the help you need in the following ways:
- Site visits
- Scheduled meets to discuss strategy and operations
- Assistance via e-mail, phone, chat, or web
- Customer care representatives based in the United States
Our responses are timely and thorough, allowing you to get back to work fast.
Application Services
Our experts can suggest ideal hardware and software applications, or we can help you understand and implement the products you’ve already purchased. Our support professionals will assist with the following services:
- Device and mobility management, specifically for applications like Office 365
- Desktop, network, printer, and vendor management
- Phone, account, & client management
- Business Analyst support, troubleshooting, and maintenance for oil and gas specific applications
Our job is to be your trusted IT expert so you can focus on your business operations.
Advisory Services
As experienced project managers, we know what it takes to make your technology come alive and make key decisions to help your company succeed. Our leaders partner with yours to deliver:
- IT Due Diligence
- Acquisition & Merger Support
- Hardware & Software Evaluation/Implementation
- Program Management
- New Employee Onboarding
- Executive Advisory Services
We take pride in being the ”Team Behind Your Team” and taking the IT work off your hands so you can spend more time driving your business forward.