EAG 1SOURCE APPLICATION SUPPORT; DEFINED: Application Support is like healthcare for your technology landscape and key applications. Our EAG Application Support team is responsible for making sure your applications run smoothly by often responding to functional and technical problems that occur abruptly and require immediate attention. We create innovative solutions and deploy fixes around data, […]
Category: Information Technology
What Digital Transformation in Oil & Gas Looks Like
For better or worse, the oil and gas industry can be pretty resistant to change — and going digital is no exception. The digitization of communications, processes, and procedures can be difficult for any industry, but for oil and gas, the hurdles are exceptionally tall. Strict reporting standards and regulations slow down the change to […]
8 Insider Tips for Better IT Services
Choosing an information technology (IT) services provider is a lot like purchasing a car. Some buyers look for how much glitz and glam is included, and others just want something that takes them from point A to point B. While there isn’t a right or wrong answer to the type of car you choose, […]
What are the Benefits of Cloud Migration for My Oil and Gas Company?
The oil and gas industry appreciates the value of infrastructure. The equipment we use to extract, ship, and process raw materials into consumer goods must always be in good working order. The same applies to the IT infrastructure used for computer systems. But in an era that requires accurate and timely data, your physical IT […]
5 Top Traits of Leading Managed IT Service Providers
Thanks to the technology powering your office and worksites, you can produce quality work more efficiently than ever. You can share files, communicate across long distances, perform equipment maintenance, and collect essential data about all of it. But many business leaders can’t address problems with their digital systems because they’re focused on their core business […]
How Can Digital Solutions in Oil and Gas Scale My Operations?
The energy industry is tumultuous. Between COVID-19, booms and busts, and historically low prices, 2020 proved to be one of the most frustrating years to date for the industry. Yet, many businesses have positive outlooks for 2021 and beyond because they decided to embrace digital solutions. Whether you’re upstream, midstream, or downstream, implementing a digital […]
9 Tips for Improving the Automation in Your IT Services
So your company has implemented various software applications to complete necessary tasks – great! But while that technology has helped the business streamline specific processes, you’ve recently noticed that not everything works together as it should. Departments have stopped communicating effectively, and the workflows are either at direct odds or unrelated to each other. In […]
IT Automation and How It Can Benefit Your Oil & Gas Company
We’ve all been there, and it’s never fun. You have all the right components and software to address the needs of your departments and services. Yet, you arrived at work one morning only to learn that your technology had let you down. Batches were missed, data was corrupted, and the programs stopped working together. That […]
What You Didn’t Consider About the Oil and Gas Due Diligence Process
Combining two companies can be complex, especially in the oil and gas industry. You aren’t just buying a customer base, the products, and physical equipment sitting in a warehouse — you’re purchasing the rights and titles necessary to produce. More than other industries, you have to confirm you’re getting what you’re paying for, which is […]
5 Tips for Hiring Effective Technical Desktop Support
Imagine logging into your computer early in the morning in anticipation of a busy day. In the middle of constructing a critical email, your computer crashes. To top it off, you have to wait 45 minutes to get a hold of technical desktop support. By the time you connect with an IT support agent, you’re […]
Why Should Your Oil and Gas Company Outsource its IT Field Support?
Efficient and practical field operations have been the lifeblood of the oil and gas industry for over a century. Therefore, you must ensure that your field offices are in tip-top shape, especially when it comes to 21st-century technology. Investing in high-quality outsourced IT field support guarantees that your devices, integrations, and data are maintained so […]
What You Didn’t Know About IT Due Diligence
Many different factors can cause your company problems during a merger or acquisition (M&A), including incompatible technology between companies. Since so much of our day-to-day operations rely on information technology (IT), it’s essential that companies clearly outline the current state of their respective infrastructures during negotiations. Quality IT due diligence ensures that the combination of […]